Important customer information
Quotation, shipping & privacy information
DRAFT — Before publishing, confirm these terms against your actual business process and applicable Bangladesh and destination-country requirements. Add a real business address and contact channel.
Enquiries and quotations
Items shown are solution categories and do not confirm stock, a specific brand/model or an offer to sell. Product specifications, price, taxes/duties, lead time, payment terms and delivery method become binding only when stated in a written quotation accepted by both parties.
International shipping and import duties
International enquiries are welcome. We do not promise delivery to every destination. Export eligibility, carrier availability, delivery cost, insurance, customs clearance, import duties and taxes must be confirmed for the exact products and destination before accepting an order. Unless a written quotation says otherwise, destination-country import charges are the buyer's responsibility.
Returns, cancellations and warranty
Return, cancellation, refund and warranty terms must be stated in the accepted quotation and final sales documents. Manufacturer warranty applies only where confirmed for the specific item and destination. Do not publish this draft as a final policy until the terms are operational and legally reviewed.
Technical suitability
Compatibility depends on the actual model, ratings, protocols, environment and system design. The customer should provide accurate requirements. Installation or engineering work is not included unless a separate written scope is agreed.
Privacy
Use enquiry contact and project information only to prepare quotations, communicate about a request, fulfil accepted orders and maintain records required for the business. Publish the actual privacy notice, retention period and contact for privacy requests before collecting personal data through a web form.
Business contact
Insert your verified business email, telephone number, registered business name and address before publication.